RETURNS & REFUND POLICY

This policy is only valid for products purchased at our Arizona boutique or directly through our website: www.daythreefragrances.com

We do not recommend blind buying perfume. We offer Discovery Sets with samples of our entire collection + a voucher; this is a great way to try every fragrance and find your perfect match before committing to a full bottle.

Our perfumes are created individually by hand, therefore we do not accept returns or exchanges of opened products. However, if any of the items sent in your order are incorrect, or should the items be defective or damaged in transit, they will be replaced and the return costs will be paid by Day Three Fragrances. Photos of the shipping box and damaged product(s) must be submitted along with details of the nature of the damage or defect.  A return shipping label would be provided to you via email.

In the event that a refund is requested on unopened products, return shipping costs would be deducted from the final refund. Shipping cost is determined by UPS or USPS. There is no restocking fee. In order for an item to be considered unopened, plastic film must be intact, items packed in their original package, and unsprayed.

We will inform you if your refund has been approved or refused once the returned article is received and inspected.  If your request is approved, your refund will be processed, and applied to your original payment method within 7 calendar days. If you have paid for the standard delivery of the goods, the cost of standard delivery will also be refunded.

To maintain fairness and prevent return abuse, Day Three Fragrances allows one return per customer within a 12-month period. Any additional return requests within that timeframe require additional review and may be declined at our discretion.
This policy helps us protect product quality, ensure safe restocking practices, and continue offering exceptional service.

Please contact us within 30 days of your purchase to request a return or replacement.

Late or missing refunds (if applicable):

If you haven’t received your approved refund yet, first check your bank account again.

Then, contact your credit card company or bank. It may take a few business days for your refund to be officially posted on their end. If you have done this and you still have not received your refund, please contact us at: vanessa@daythreefragrances.com

No Returns on Discovery or samples Sets, made-to-order clothing, or limited edition signed bottles.